Frequently Asked Questions

No. You can choose your dates and send a request without signing up.

Open a stay, pick the option you want, choose your dates and number of guests, then tap Reserve on WhatsApp. A message with your details is prepared for you to send, and the host replies to confirm.

No. Your booking is confirmed only when the host confirms it in writing and you have paid anything the confirmation asks for. The confirmation tells you how and when to pay.

To protect the privacy and security of our properties and their neighbours, the exact address is shared only after your booking is confirmed. Until then you can see the neighbourhood and town.

Each property lists the ways it can be booked, for example a whole home or just part of it. Pick the option you want on the property's page and the calendar updates to show what is free for that option.

Every property page lists its amenities, such as WiFi, kitchen, parking or a pool. What is included differs from home to home, so check the page of the stay you like.

Each property sets its own times. You will find them on the stay's page and in your booking confirmation.

Each property sets its own minimum number of nights, shown on its page. The calendar will not let you pick a shorter stay.

Yes, subject to the terms in your booking confirmation. Please message us as early as you can. See our Cancellation & Refund Policy for how it works.

Only guests who have completed a stay can review it, and each review is tied to a real booking. See our Reviews Policy.

Message us on WhatsApp, call, or send an email. We usually reply quickly.